Network Security Analyst
Looking for a 1-2 years Network NOC/SOC Analyst that is experienced in Router/switch/Linux/Window/Lan/Wan. You will be trained to work in their managed service environment.
As part of the Security and Network Operations Command Center staff you will be instrumental in supporting customers as part of our managed services and support offerings.
This position is responsible for assisting internal and external customers in network surveillance, referring of technical problems, processing customer tickets, communicating with Telco carriers, and interaction with hardware vendors and partners. You will also be supporting, configuring, troubleshooting, and maintaining our customers' devices and infrastructures.
This is a 24x7x365 Network Operations Control environment and you WILL be required to work days, swings, overnights and/or weekends.
Associate degree or equivalent work experience, Bachelor's degree a plus.
Must have a willingness to learn and be willing to take vendor certification courses (bonuses on certification)
Must be comfortable with the use of software packages including MS Word, MS Excel, MS Access, IE etc
Must have excellent customer service skills and a positive attitude.
Strong written and verbal communications skills are required as well as good telephone skills and etiquette
Understand the importance of working in a team environment
Minimum 1-2 years experience with networks, network management technologies, or experience within a NOC environment.
Working knowledge of OSI and Networking models, Routers, Switches, Firewalls, IDP/IDS, Linux, and Windows platforms.
Exposure to troubleshooting tools and techniques including traffic analyzers such as Wireshark, SNMP utilities, and CLI commands.
Solid understanding of modern IP Networking (v4 or v6) a requirement.
Employment Type: Permanent
Work Hours: Full Time
Other Pay Info: Bonus
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