Prestigious Professional Security Services Firm is currently seeking a Network Security Analyst. Candidate will be supporting customers as part of the managed services and support offerings. Candidate will be placed in an on the job career development program that will allow you to increase your technical skill, with the potential for almost unlimited career growth. Candidate is responsible for assisting internal and external customers in network surveillance, referring of technical problems, processing customer tickets, communicating with Telco carriers, and interaction with hardware vendors and partners, as well as be be supporting, configuring, troubleshooting, and maintaining our customers' devices and infrastructures.
This is a 24x7x365 Network Operations Control environment and you will be required to work days, swings, overnights and/or weekends.
Associate degree or equivalent work experience, Bachelor's degree a plus.
Must have a willingness to learn and be willing to take vendor certification courses (bonuses on certification)
Must be comfortable with the use of software packages including MS Word, MS Excel, MS Access, IE etc
Must have excellent customer service skills and a positive attitude.
Strong written and verbal communications skills are required as well as good telephone skills and etiquette
Understand the importance of working in a team environment
Minimum 1-2 years experience with networks, network management technologies, or experience within a NOC environment.
Working knowledge of OSI and Networking models, Routers, Switches, Firewalls, IDP/IDS, Linux, and Windows platforms.
Exposure to troubleshooting tools and techniques including traffic analyzers such as Wireshark, SNMP utilities, and CLI commands.
Solid understanding of modern IP Networking (v4 or v6) a requirement.
Desire to work in an immersive and collaborative environment on a wide array of security-related aspects.
Position is an excellent opportunity to grow in knowledge and skill through practical, classroom, and manufacturer-led training and experience.
Experience and/or certifications in the areas of security incident handling, intrusion prevention, compliance, and Firewalling.
Hands-on experience in one or more of the following manufacturers and platforms highly desired: F5 Big-IP, JunOS, Checkpoint, Bluecoat, Palo Alto, Riverbed, and Sourcefire.
Working knowledge of monitoring elements such as SNMP, syslog, WMI, and open-source OR enterprise monitoring is required. 1-3 years of practical linux experience and skills required.
Employment Type: Permanent
Work Hours: Full Time
Pay: $35,000 to $45,000 USD
Pay Period: Annual
Other Pay Info: Bonus
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