Level 2 Engineer/Deskside Support/IT Support/2nd line/Technician/Suppo Posted Apr 19
IDPP , Massy, Essonne, France
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    You appear to be located in United States, not France, so you will not be able to apply for this job.

IDPP is seeking a Deskside Support Engineer (Level 2 Engineer) for a client based in France. The role will be mainly based in Massy but may require cover in Chartres.

You must be able to drive


Experience of working in a client facing environment providing support, preferably with executive level support experience

Proven enthusiasm to excel and exceed customer expectations.

Fluent English and French

Technical & Procedural Experience:

Good understanding of incident management in an end user IT support environment.

Experience of the build, imaging and configuration of standard desktop/laptop technology.

Experience of providing software support and installation services across a range of industry standard applications and operating systems.

Experience of providing hardware break fix services across standard desktop/laptop environments.

Experience of providing network support services across Local and Wide-Area network environments.

Knowledge of Active Directory.

Knowledge of Microsoft Office 365.

Knowledge of network Switches and wireless networks.

If this is of interest, please apply today!

Employment Type: Permanent