IT intermediate engineer: Fleet, Hampshire Posted Mar 14
Class Technology Solutions Ltd , Fleet, Hampshire, United Kingdom
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1st/2nd Line IT Engineer Required!

A leading managed service provider in the Education Sector are looking for a 1st/2nd Line IT Engineer to join their very busy, expanding team supporting IT within Schools.

A superb opportunity has arisen for a 1st/2nd Line IT Engineer to join a highly recognised and always expanding IT. solutions and managed service provider. This vacancy is one of our core roles, placing you in a school to form part of our Managed IT provision, but working for a company that puts engineering excellence first.

Our requirement is for an Engineer with a background in supporting substantial infrastructures and networks utilising both Microsoft and Apple Technologies. As a 1st and 2nd Line IT Engineer you will be working in an educational environment with a team of dedicated professionals. Our team of dedicated senior professionals will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients.

Your responsibilities will include:

Resolving 1st/2nd line support calls from within your allocated school.

Supporting and maintaining infrastructures and Networks to ensure maximum service ability

Ensuring the IT Support Manager, senior engineer and central helpdesk are aware of any issues that need to be raised and escalated - we are looking for someone who can do, but someone who equally is prepared to escalate.

You will be the interface between the client and us - you are one of the faces of the company within the school.

Successful applicants are required to provide an enhanced DBS disclosure. Disclosure expense will be met by employer.


We expect experience of supporting IT. in a controlled environment.

Experience and willingness to work in teams to resolve common problems, and be part of our teams for rollout projects.

A clean and valid full drivers licence preferred

Microsoft Server Skills are desirable, along with an understanding broadly of the principles below

o Active Directory



o Group Policy

Professional and polished communication skills

Experience in the education sector is desirable but not essential

Must have a clean and valid DBS disclosure

Benefits and Opportunities

We can offer you

An environment that is underpinned by a passionate, people driven company, making it our mission to support and develop our staff.

Exceptional career development and advancement opportunities including Microsoft/Apple training

Opportunities to gain experience in high level IT. projects

The potential to progress to the senior levels of our management team

A Remuneration scale that encourages and rewards progression and improvement

25 Days Holiday (loyalty service holiday scheme)

If you are interested in this role and would like to find out more then we would love to hear from you.

Employment Type: Permanent