Data Centre Operations Engineer (Engineer, Operations, IT, Data) Posted Jul 01
Node4 Limited , Northampton, Northamptonshire, United Kingdom
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Data Centre Operations Engineer (Engineer, Operations, IT, Data)

Salary: depends on experience £20k-£23k (plus additional £4k from on call allowance).

Location: Northampton Datacentre

Node4 is an exciting and invigorating workplace environment as we expand into new markets and introduce new solutions into our product range. With our own UK data centres, national MPLS network and many strong USPs, our portfolio includes Colocation, Cloud, Connectivity and Unified Communication solutions.

As a result of our continued year on year growth we need to expand our engineering team, and are therefore looking to recruit a Data Centre Operations Engineer (Engineer, Operations, IT, Data).

The successful candidate will be required to provide and promote a professional, high quality, customer focused service to our customers, ensuring industry-leading levels of customer satisfaction.

Based in our Data Centre in Northampton, you will be responsible for the day to day operations

Key responsibilities of the Data Centre Operations Engineer (Engineer, Operations, IT, Data):

-Installation of racks and associated infrastructure to house Node4 and customer equipment.

-Be aware of, and adhere to, any Method Statements, or Statement of Works required to complete the installation.

-Installation of IT and Communications equipment and any associated connectivity between equipment, including cabling, and connection to power supplies.

-Configuration of IT and communications equipment to pre-defined instructions.

-Post installation testing of equipment, liaising with colleagues to troubleshoot and resolve problems as required.

-Complete/update any documentation required to complete the installation and hand-over to the customer.

-Remote hands requests for customers

-Day to day data centre operations such as tape changes, visitor management, infrastructure checks etc.

Key Skills of the Data Centre Operations Engineer (Engineer, Operations, IT, Data):

In order to carry out the role effectively it is important to demonstrate, have and maintain the following:

-excellent problem solving skills

-understand the importance of, and delivering, great customer service

-excellent communication skills (face to face, verbal and written)

-high attention to detail

-ability to work pro-actively and to tight deadlines

-be a team player

-full driving licence

-be able to travel widely, sometimes this will require overnight stays

-a background / qualification in electrical or mechanical infrastructure would be advantageous

-experience of working in a data centre environment or similar


Successful Performance will be measured against a set of Key Performance Indicators. These KPI's will be agreed with the employee but are expected to cover:

-Feedback received as part of customer satisfaction surveys

-The quality of installations completed

-The quality and accuracy of completed documentation

-Timeliness of installations


Location: Must be within 30 minutes travel of Node4 Northampton.

To apply for the Data Centre Operations Engineer (Engineer, Operations, IT, Data) please click on the 'Apply now' button and send your CV and a brief cover.

Employment Type: Permanent

Pay: 20 to 234 GBP (British Pound)
Pay Period: Annual
Other Pay Info: Depends on experience £20k-£23k (plus additional £4k from on call allo