Application Engineer - English - Amersfoort Posted Mar 07
Abroad Experience Recruitment Agency , Amersfoort, Utrecht, Netherlands
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Our international client are seeking an Applications Engineer to join their team in Amersfoort. This is a technical support position and the primary responsibilities revolve around support on Technical Products, and as such the position requires an individual to perform both technical/engineering and customer service related tasks. The Applications Engineer must be a top-notch technical expert on electronic products and applications.

Main Tasks

Providing technical support, by phone and email, to customers for related AV products;

Helping customers throughout the installation process and working with the software;

Troubleshooting any possible abnormalities regarding both the software and AV hardware;

Generating and maintaining a professional and friendly relationship with end-users;

Keep up to date on product line, product functions, features and applications;


Knowledge of Windows OS (servers, registry, accounts, etc), and SQL;

Knowledge of network administration (TCP/IP, Ethernet, IP Addresses, routers, NAT, gateways);

Knowledge of Python 3;

Excellent level of English;

Technical Education preferably in IT or Electronics;

Basic knowledge of communication protocols (Rs232/Rs422/Infrared);

Knowledge of AV systems integration and/or AV control programming is preferred (AMX, Crestron);

Ability to explain technical issues and procedures in terms understandable for everyone.

Employment Type: Permanent
Work Hours: Full Time